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In an industry where claims are easy to make, evidence can make all the difference. Traders deserve to know the reality behind the numbers, that is from how payouts are processed to how accounts progress and trades are executed. That is why Hold Prime has put its operations under an independent review for the second time.
Well, this commitment to transparency is an important part of the relationship between a prop trading firm and its traders. From payout processing times to evaluation outcomes and trading conditions, access to clear information helps traders understand how a firm operates.
Hola Prime has published the findings of its second independent review by Deloitte, expanding the scope of its earlier review. Titled The Whole Truth, the report covers 12 months of payout transactions, account records, evaluation outcomes, and trading data from three platforms.
The review examined $8.43 million in approved trader rewards, 6,315 payout transactions, 139,320 account records, and approximately 2.3 million trade records. It also provides insight into payout processing times, trader progression, and execution data.
Here is a closer look at the findings and what they reveal about Hola Prime's operations.
Hola Prime's first independent review, published in April 2026, covered five months of payout data. The second review extends the reporting period to 12 months, from October 15, 2025, to October 15, 2026.
It also examines more than payout processing. The expanded review includes account progression, evaluation pass rates, payout rates, and slippage across the firm's three trading platforms: MetaTrader 5, cTrader, and Match-Trader.
The review covered:
6,315 payout transactions: Every transaction within the review period was checked, rather than relying on a sample.
139,320 account records: Account activity and progression were included in the review.
Approximately 2.3 million trade records: Trading data was examined across three platforms.
$8.43 million in approved rewards: The total value of rewards approved during the 12-month period.
The expanded scope provides a broader view of the firm's operations, covering different stages of a trader's journey rather than focusing on payouts alone.
Payout processing time is one of the key areas examined in the report.
The findings show that 99.9% of payout requests were approved within one hour of complete and accurate information being received. Approximately 0.10% took longer than an hour.
The review also recorded an average payout processing time of 33 minutes.
An important part of this measurement is when the processing clock starts. It begins once the required information, including accurate bank details, wallet information, or KYC documents where applicable, has been received. It stops when the payout is approved in Hola Prime's system.
The measurement does not include the time taken by banks or cryptocurrency networks to transfer the funds after approval.
During the 12-month review period, Hola Prime approved $8,425,753 in trader rewards across its active plans.
The report also examined how frequently traders received payouts. It found that 51% of traders who received a payout were paid more than once, while 14% received five or more payouts.
The findings provide a view of repeat payout activity, rather than reporting only the total amount distributed.
The approved rewards were also distributed across different regions, with Asia accounting for 37.8% of the total, followed by Europe at 27.5% and North America at 19.3%.
The report records zero payout denials during the review period.
This finding is relevant because payout policies and approval processes are an important consideration when traders evaluate a prop trading firm. Publishing the result alongside the number of transactions reviewed gives readers a clearer picture of the firm's payout record over the reporting period.
It also places the payout figures in context, rather than presenting a single headline number without the underlying transaction data.
The second review also examines how traders progress through Hola Prime's evaluation process.
Across the reviewed Forex plans, the percentage of customers who reached funded status ranged from 22.53% to 26.66%, depending on the plan.
The report also measured how many funded traders received at least one approved payout. This figure ranged from 20.40% to 25.46% across the reviewed plans.
These figures offer insight into two different stages of the trader journey: progressing through an evaluation and receiving a payout after reaching funded status.
Publishing these numbers adds context to the overall results. It allows traders to consider evaluation outcomes alongside payout data when assessing a firm's processes.
Another important part of the review was the examination of trade execution data.
Deloitte's agreed procedures covered approximately 2.3 million trade records across MetaTrader 5, cTrader, and Match-Trader. The analysis included stop-loss and take-profit fills across the ten most-traded instruments on each platform.
One of the reported findings was that median slippage on cTrader was zero across all ten of its most-traded instruments.
The report also presents platform-specific results for MetaTrader 5 and Match-Trader. This distinction matters because execution figures can vary by platform and instrument. Publishing the results separately provides more detail than presenting one overall slippage figure.
The second review builds on the first by extending the reporting period and including additional operational data.
For traders, this matters for several reasons.
First, payout processing figures are supported by a review of individual transactions across a full year. Second, evaluation and payout rates provide visibility into how traders progress through different stages. Finally, the execution data offers information about slippage across the platforms supported by Hola Prime.
The publication of these findings also gives traders access to figures that are not always included in a prop firm's public reporting. Rather than relying exclusively on promotional claims, readers can examine the reported numbers and understand the measurements behind them.
The second review is therefore part of Hola Prime's approach to making its operational data more accessible.
The second Deloitte review is an extension of Hola Prime's effort to make its reporting more comprehensive. It covers payout processing, approved rewards, evaluation outcomes, account records, and trade execution data over a 12-month period.
The findings include $8.43 million in approved rewards, 6,315 payout transactions reviewed, 99.9% of payouts approved within one hour of complete information being received, and zero payout denials.
By publishing these results alongside the methodology and definitions used, Hola Prime gives traders more information to assess its operations.
Traders can explore the complete findings in the Hola Prime Payout Transparency Report.
About the Author: Sam Saleh
Sam Saleh, a London-based trader, began his trading journey at 19 while studying Business at the University of Bedfordshire. With expertise in trading and a background in marketing, he now coaches at Hola Prime, where he develops educational content aimed at building trader confidence, consistency, and financial literacy.
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