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Hola Prime
Deloitte

Payout Transparency Report

The Whole Truth.

A full year of payouts, account journeys and trade records - 100% of them, reviewed by a Big-4 firm. Plus the live numbers, refreshed every week.

99.9%

Reviewed · 12 months

of payouts approved within ONE HOUR of a complete request

$8.43M

Reviewed · 12 months

in rewards approved in those twelve months

6,315

Reviewed · 12 months

payout transactions checked. Every one, not a sample

$10M+

Live

Cumulative Payout paid till date and counting

$10M+ paid to traders.Zero denials.

Over 99.9% of eligible payouts processed within an hour.

Independently reviewed by a Big Four firm

Any prop firm can look good in a payout screenshot. We opened our full-year records for review.

Not our best weeks. Not a neat little sample. Every payout request and transaction from 15 October 2025 to 15 October 2026 - the fast ones and the rare slow ones - plus every account progression and about 2.3 million trade records. The traders who passed, and the many more who didn’t. Then we published what came back, including the parts that don’t flatter us.

Deloitte

Report issued October 2026

15 Oct 2025 → 15 Oct 2026

payout transactions
6,315
account records
139,320
trade records
~2.3M
of payouts approved within one hour of complete information being received
99.9%
took longer than one hour after complete information was in.
0.10%
approved across all active plans. More than 50% of paid traders received multiple payouts.
$8.43M
of the payout population tested - the reviewer checked every transaction, not a sample
100%

April 2026 · first review

5 months

Payouts

October 2026 · second review

12 months

Payouts, pass rates, payout rates and slippage. Once is a stunt. Twice is a standard.

Agreed procedures performed on data extracted from Hola Prime’s CRM and trading platforms. This was not an audit and expresses no opinion or assurance. Full limitations and assumptions are in the report.

Real-time payout visibility.

Payout Transparency Report

How long payouts take, how many land inside the hour, and how that compares to the twelve months someone else counted.

Live
of payouts paid within 1 hour
–
paid in under 10 minutes
–
average payout time
–
payout denials
–

How fast are payouts processed?

Half of all payouts are paid in under 10 minutes. Almost every payout lands inside the 1-hour promise.

Under 20 min20–60 minOver 1 hour

Live: Hola Prime CRM approval timestamps. Say “processed” or “approved”; bank and wallet rails keep their own clocks.

Pillar 1 · The speed proof

1 hour payouts. – of the time. For a whole year.

Counted by someone who isn’t us. A fast number is useless if you don’t know when the timer starts, so here is the clock, exactly as the reviewer applied it to every transaction.

Reviewed · 15 Oct 2025 – 15 Oct 2026

100%% within 60 minutes

Across a full year of payout requests, 100% were approved within one hour of a complete request. 0.10% took longer. Approval time, not bank or crypto settlement, is what’s measured.

This week within
1hr

Live

–%

Average payout
time

Live

–min

Where the clock starts and stops

  1. 1

    You request a payout. If bank details, wallet address or KYC are incomplete, we ask for them. The clock has not started.

  2. 2

    Complete information is received. Clock starts. For incomplete requests this is the time you sent the missing details, taken from the email trail.

  3. 3

    Payout approved in our system. Clock stops. This is the timestamp the review tested against one hour.

  4. 4

    Money lands. Bank and crypto network timing varies and is outside the measured window.

Test and trader-cancelled transactions are excluded.

Pillar 2 · The honesty message

The numbers nobody else will show you.

Most traders don’t pass. We let someone else count exactly how many do. Between 22.53% and 26.66% of customers reached funded status, depending on forex plan. Between 20.40% and 25.46% of funded traders received a payout in the period. Live figures sit beside the reviewed ones so you can see the drift.

LiveReviewed · 12 months

The honest funnel, by plan

Reviewed, 12 monthsLive window

1 Step Prime

Forex / CFD

Pass rate22.53%
21.44%live
Funded & paid20.40%
20.44%live

2 Step Prime

Forex / CFD

Pass rate26.66%
23.48%live
Funded & paid25.46%
25.58%live

2 Step Pro

Forex / CFD

Pass rate26.37%
24.54%live
Funded & paid23.48%
23.56%live

Pass rate = customers who reached funded status. Paid = funded traders with at least one approved payout. Source

Challenge → funded, all plans

Live

23.15% AVG.

Reviewed range, by plan

22.53% – 26.66%

Funded → payout, all plans

Live

23.19% AVG.

Reviewed range, by plan

20.40% – 25.46%

Average payout per trader

Live

$6,249

Reviewed, 100K accounts

$4,547 – $6,852

Phase pass rates, by plan

Live
AccountPhase 1 passPhase 2 passChallenge → funded
1 Step Prime21.44%NA21.44%
2 Step Prime41.72%56.29%23.48%
2 Step Pro42.88%57.23%24.54%

Never framed as “best in the industry” - denominators differ across firms and no universal pass rate exists. These numbers say we are honest, not that we are better.

Pillar 3 · Paid again

Paid. Then paid again.

$8.43 million reward disbursed in twelve months. More than half the traders received multiple rewards. One in seven, five times or more. Here is where the money went, as counted in the review.

Reviewed · 12 months

How often paid traders got paid

  • Paid once49%
  • Paid twice20%
  • Three times11%
  • Four times6%
  • Five or more14%
51% paid more than once14% paid five times or more

Source

Payouts reached six continents

  • Asia$3,187,647 37.8%
  • Europe$2,318,364 27.5%
  • North America$1,629,039 19.3%
  • Africa$763,831 9.1%
  • South America$294,157 3.5%
  • Oceania$232,713 2.8%

Share of $8,425,753. Source

By account type

  • 2 Step Prime$4,972,129 59.0%
  • 1 Step Prime$1,297,840 15.4%
  • 2 Step Pro$1,156,061 13.7%
  • 1 Step Prime Futures$577,014 6.8%
  • Direct - Futures$236,001 2.8%
  • Direct$186,704 2.2%

Source

By starting balance

  • 100K$5,415,327 64.3%
  • 50K$1,334,376 15.8%
  • 25K$841,260 10.0%
  • 200K$296,854 3.5%
  • 10K$214,699 2.5%
  • 150K$208,838 2.5%
  • 5K$60,642 0.7%
  • 2K$53,754 0.6%

Source

How soon traders got their first payout

Median calendar days from purchase to the first payout request, by plan and payout cycle.

Reviewed · 12 months
  • Weekly
  • Bi-weekly
  • Monthly
  • On-demand
  • 1 Step PrimeForex / CFD
    • Bi-weekly30days
    • Monthly58days
    • On-demand13.5days
  • 2 Step PrimeForex / CFD
    • Bi-weekly33days
    • Monthly69days
    • On-demand16days
  • 2 Step ProForex / CFD
    • Bi-weekly35days
    • Monthly50.5days
    • On-demand15days
  • 1 Step Prime FuturesFutures
    • Weekly15days
  • DirectForex / CFD
    • Bi-weekly20days
  • Direct - FuturesFutures
    • Weekly14days

Source. Only cycles with data in the review are shown.

Average payout per trader, by plan and account size

Forex4 plans
Account
size
1 Step
Prime
2 Step
Prime
2 Step
Pro
Direct
2K$216$212$329$149
5K$558$424$369$213
10K$738$882$918$410
25K$3,942$2,016$1,519$1,047
50K$3,182$3,172$2,895$2,085
100K$6,519$6,811$6,852$4,547
200K$9,570$7,899$7,264NA
Futures2 plans
Account
size
1 Step PrimeDirect
25K$1,816$1,301
50K$3,632$1,447
100K$3,836$7,013
150K$15,735$6,168

Total approved payout value ÷ traders paid, per cell. Highlighted cell = highest in that row. “NA” = no such account size exists in the particular plan.

Now comes the part which no prop firm will ever reveal about themselves.

Pillar 4 · Is the platform rigged?

Execution, measured.

Slippage on stop-loss and take-profit fills, measured across about 2.3 million trade records for the top 10 traded instruments. On cTrader, median slippage on all ten of our most-traded instruments was zero.

Reviewed · 12 months
trade records reviewed
2.3M
platforms
3MT5 · cTrader · Match-Trader
fills measured
SL & TP
PlatformTotal Trades Executed (Top 10 Symbols)Most-traded instrumentShare of tradesMedian slippage on it (points)
MetaTrader 52,084,288XAUUSD76.18%−0.1
cTrader187,681XAUUSD52.77%0 (zero on all top 10)
Match-Trader106,008XAUUSD53.10%−0.06

MetaTrader 5

2,084,288trades

Median slippage is negative on all ten instruments, in points; smallest on EURUSD and GBPUSD.

SymbolTradesLots tradedMedian Slippage
XAUUSD76.18%370,342−0.1
NASUSD6.65%381,057−0.6
EURUSD5.67%360,242−0.00001
GBPUSD4.13%255,430−0.00001
USDJPY1.68%81,638−0.002
U30USD1.45%79,440−1
XAGUSD1.40%5,475−0.004
BTCUSD1.07%4,050−5.01
D30EUR0.91%103,650−0.6
GBPJPY0.86%37,771−0.003

cTrader

187,681trades

Median slippage is zero on all ten most-traded instruments.

SymbolTradesLots tradedMedian Slippage
XAUUSD52.77%27,0550
USTEC14.74%73,5430
US3010.17%45,6450
DE405.07%46,8960
EURUSD4.25%16,9390
BTCUSD3.64%1,7370
NAS1003.30%9,9840
GBPUSD2.84%16,7360
JP2251.75%378,3790
US5001.48%42,6360

Match-Trader

106,008trades

Zero median on US30; small negatives elsewhere, largest on BTCUSD.

SymbolTradesLots tradedMedian Slippage
XAUUSD53.10%26,724−0.06
NAS1009.03%32,560−0.32
EURUSD7.21%22,668−0.00001
US305.66%14,3900
XRPUSD5.50%29,237,011−0.0001
GBPUSD5.03%22,902−0.00001
USDJPY4.32%26,103−0.002
XAGUSD4.05%1,990−0.002
GBPJPY3.57%16,885−0.001
BTCUSD2.54%811−10.175

Slippage = fill price minus the stop or target price, signed so a negative value is worse for the trader. Full top-10 tables per platform are in the report. Source

Pillar 5 · Anyone can be transparent, if they want to

Ask your prop firm for these five numbers.

Then watch how fast the chat goes quiet. Ours are filled in below, with a sixth row that settles it. We never name a competitor - the blank column does that for you.

What would your forex prop firm’s numbers look like if someone else did the counting?

Five numbers every prop firm should show you.

And one question that settles it.

THE NUMBERHOLA PRIMEYOUR PROP FIRM
Payouts processed within the promised time99.9% in 1 hour?
Payout denial rateZERO denials?
Pass rate22.53% to 26.66% of customers?
Funded traders who got paid20.40% to 25.46%?
Median slippage on SL and TP fillsPublished Instrument wise?
Who counted?Deloitte?

How we count.

Same definitions for the reviewed figures and the live ones, on the same CRM fields.

Challenge → funded (pass rate)
Traders who completed every evaluation phase and received a funded account, as a share of traders who started that plan in the window.
Phase pass rate
Traders who met the target and rules of one phase, as a share of traders who traded that phase. One-step plans have a single phase.
Funded → payout
Funded traders with at least one approved payout, as a share of all funded traders in the window.
Average payout per trader
Total approved payout value divided by the number of traders who received at least one payout, grouped by plan and starting balance.
Within 1 hour
Payout approved in our CRM within 60 minutes of complete and accurate payout details being received. Time taken by Banks or crypto platforms is not included
Live window
Live figures are recalculated every Monday over the trailing window shown. Short windows move more than the twelve-month baseline; that is expected.

Sources

DeloitteIndependent review, 15th Oct 2025 to 15th Oct 2026

Disclaimer: The review was performed under agreed procedures on data extracted from Hola Prime’s systems. It is not an audit and expresses no opinion or assurance. KPI definitions were set by Hola Prime management. The reviewer makes no representation to third parties.

How Are Fast Payouts Possible at Hola Prime?

The decentralized nature of the forex market creates both opportunity and challenges. Traders often face pricing differences, execution delays, fragmented liquidity, and limited visibility across platforms.

Listen to the pros who proved themselves.

Hear real traders discuss their strategies, challenges and payouts stories with us.

Don’t trust us.

GO N CHECK US.

Twelve months. 100% of records. Reviewed by a Big Four firm, twice. The whole truth, for the world to see.