Terms & Conditions

1. Introduction

Welcome to Hola Prime Limited ("we" or "us" or "The Company"). By accessing or using our website at www.holaprime.com or any related sites or mobile platforms under our control (collectively, the "Website" or "Websites"), you, the individual or entity ("Users", "Traders", "Customers", "customers", or "you"), agree to these Terms of Service. This agreement constitutes a legally binding contract governing your use of all materials, services, and products available through our Website www.holaprime.com.

2. Your Agreement

Please review these Terms of Service carefully before using our Website. By using or accessing any part of the Website, you consent to be bound by these Terms. If you do not agree to these terms, you must not use our services or visit our Website. The user understands it is their responsibility to read through all FAQs to understand how the Challenge and Hola Prime (Sim. Funded) Accounts work before paying for participating in a Challenge. A purchase made on this site means the user agrees to all terms and conditions.

3. Eligibility

Our services are only available to individuals who are 18 years of age or older. By registering on our Website, you confirm that you are at least 18 years old. If you are under 18, you are not permitted to use our services. Additionally, you are responsible for ensuring that your use of our services complies with applicable laws, which may vary by country.

4. Scope of Terms

These Terms of Service apply to any new features or tools introduced to our Website. The most current version of these Terms can always be found on this page. We may modify these Terms at any time, and your continued use of the Website after changes have been posted constitutes your acceptance of those changes.

5. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set forth below

5.1 Trading Account/Hola Prime (Sim. Funded) Account/Challenge Account:

The account set up by the Company to facilitate Trading Activities, to impart education on behalf to the Customer.

5.2 Simulated Profit:

Represents any positive net income generated from Trading Activities after deducting all applicable fees, expenses, and realized losses.

5.3 Confidential Information:

Includes all proprietary data, trading strategies, methodologies, algorithms, market analyses, and client information belonging to the Company, regardless of the medium in which such information is stored or conveyed.

5.4 Hola Prime (Sim. Funded) Account Allocation

The specific amount of funds provided by the Company to the Customer for the purpose of conducting Trading Activities.

5.5 Performance Metrics:

The criteria established by the Company to evaluate the Customer's performance, which may include profit margins, maximum daily loss limit, and adherence to risk management protocols.

5.6 Risk Management Policies:

The guidelines established by the Company to manage exposure to losses, including position sizing, stop-loss orders, maximum daily loss limit, and other related practices.

5.7 Business Day:

A day for a proprietary trading firm is any day when the firm is open for trading activities, typically excluding weekends and public holidays.

5.8 Contract:

Means this Agreement as well as any other agreement, contract, instrument or document of any kind or nature, as to which, in each case, the Customer is a party, has any obligations or holds any rights, and Hola Prime is a party, has any obligations or holds any rights, regardless of how documented and whether written or oral, together with all such purchases and sales, agreements, instruments and other documents, including, without limitation, payment and delivery obligations, obligations relating to the extension of credit or to pay damages (including costs of cover) and payment of legal and other expenses incurred in connection with the enforcement of Contracts.

5.9 Terms and Conditions:

Means the General Terms and Conditions of Hola Prime Limited. Any other term not covered above, shall be considered to have the same meaning/definition as in general understanding of the term, as per the industry standards.

6. General Terms

The Company always reserves the right to refuse service to anyone at any time without specifying any reason. The Customer acknowledges and permits that their content (except for credit card information), which is not of a sensitive nature, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Further, without the Company's express written consent, the Customer agrees not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided.

7. Customer Code of Conduct and Responsibilities

7.1 Hola Prime Limited may conduct background checks and reserves the right to decline or refuse any agreement with a Customer for any reason, including where the Customer provides incomplete, inaccurate, misleading, or unverifiable information.

7.2 The Customer acknowledges the inherent risks of trading and understands that they have no ownership rights or title to any assets held in or associated with the Trading Account.

7.3 Hola Prime provides official communications in English only and does not guarantee their availability in any other language. Any communications provided in another language are offered at Hola Prime's discretion.

7.4 The Customer agrees to provide current, complete, and accurate purchase and account information for all purchases made through the Provider's site and promptly update such information, including their email address and payment details, as necessary to process transactions and communicate with the Customer.

7.5 The Customer is an independent contractor and not an employee, agent, or representative of Hola Prime Limited. The Customer is solely responsible for all applicable tax obligations, and Hola Prime Limited will not withhold taxes on their behalf. The Customer may engage with other trading entities provided this does not breach these Terms or any other applicable agreement.

7.6 The Customer agrees to communicate and engage with Hola Prime Limited, including its employees, contractors, moderators, and support personnel, professionally and respectfully. Hola Prime may monitor communications through Company-related channels, including support tickets, Discord, email, and other platforms, for quality assurance, compliance, security, and operational purposes.

7.7 The Customer agrees to engage with Hola Prime Limited, its staff, and affiliates in good faith throughout and after the duration of these Terms. The Customer shall not make or disseminate any statement or engage in any conduct, whether oral, written, online, through social media, or otherwise, that is knowingly false or may reasonably be regarded as defamatory, disparaging, or materially damaging to the reputation, goodwill, or legitimate business interests of Hola Prime Limited or its affiliates. This provision shall operate consistently with the laws of Hong Kong, including the Defamation Ordinance (Cap. 21) and applicable common law principles.

7.8 The Customer agrees that communications and correspondence with Hola Prime Limited, including support, compliance, and account-related matters, are confidential and will not be shared, published, or disclosed to any third party, including on social media or public forums, without the Company's prior written consent, except where required by law.

7.9 Where the Customer's conduct constitutes a breach of these Terms, Hola Prime Limited may, at its discretion, suspend or terminate access to its accounts and services, reject or withhold benefits or services, and pursue any other available remedies, including injunctive relief, damages, and applicable costs.

7.10 If any dispute, claim, or legal action arises out of or relates to these Terms, including where Hola Prime Limited is required to enforce its rights, defend its reputation, or respond to allegations made by the Customer or a third party on the Customer's behalf, the Customer agrees to indemnify Hola Prime Limited against reasonable legal costs and expenses incurred in connection with such matter, including solicitors', barristers', and other professional fees, to the extent permitted by applicable law. This obligation survives termination or expiration of these Terms.

8. Data Security

8.1 The goals of KYC procedures are to:

8.1.1 Establish an efficient process for identifying and evaluating potential Customers.

8.1.2 Verify the Customer's identity using original or properly certified documents. After successfully completing the challenge phases, the KYC verification process will be initiated first.

8.1.3 The Customer will be asked to submit specific documents, which may include valid photo IDs.

8.2 The Company will perform KYC measures for all proposed transactions and business relationships, which include, but not limited to, the following:

8.2.1 Verify the Customer's identity using original or properly certified documents. After successfully completing the challenge phases, the KYC verification process will be initiated first.

8.2.2 The Customer will be asked to submit specific documents, which may include valid photo IDs such as:

• National ID
• Passport
• Driving Licence

8.2.3 Customers are required to complete a mandatory KYC verification interview before their first payout is processed. This step ensures identity verification and compliance with our policies. Please note that, as per our internal review process, the relevant team may request a follow-up KYC interview at any stage for additional security purposes.

8.3 KYC verification will not be completed if expired documents are submitted. Only current and valid documents will be accepted to proceed.

8.4 After collecting the necessary documents, the Customer will be directed to the "Agreement Signing" stage, where they must provide their full name and address and agree to the terms of the agreement. The verification process will then begin, which may take 48-72 hours.

8.4.1 The name provided at the time of registration cannot be changed and must match the details on the Customer’s KYC documents.

8.5 Strict compliance with these measures is required. The Company reserves the right to refuse or terminate any business relationship with a Customer if the CDD, EDD, or KYC criteria are not satisfactorily met.

8.6 Failure to pass the KYC verification process will result in the rejection of the Customer’s account application, and the Customer shall not be entitled to any refund of fees paid to the Company. Multiple individuals attempting KYC verification for the same account is strictly prohibited. In such cases, the Company reserves the right to terminate the account immediately.

8.6.1 If a Customer fails the Anti-Money Laundering (AML) screening, their KYC verification shall also be considered failed, and the consequences specified under Clause 8.6 shall apply. Reasons for AML failure may include, but are not limited to, politically exposed person (PEP) status, criminal convictions or felonies, sanctions listings, suspected involvement in financial crimes, or other compliance concerns identified during AML screening.

8.7 By using our accounts and services, you consent to Hola Prime and its group entities, including Hola Prime Markets, using your name, location, photographs, interviews, trading activities, and other relevant information for marketing, promotional, and business purposes. This may include publication across their respective websites, social media channels, and other platforms.

9. Customer Due Diligence:

This is a necessary process for initiating and maintaining relationships with Customers. It includes:

9.1 Collecting verifiable identification information from Customers

9.2 Understanding the intended nature and purpose of the Customer's trading activities.

9.3 Continuously monitoring trading activities.

10. Enhanced Due Diligence:

For business relationships or transactions deemed higher risk, as identified by the Company's standard risk assessment procedures, additional measures shall be implemented. These additional measures go beyond standard CDD requirements and include:

10.1 Obtaining extra identity verification documents

10.2 Conducting a detailed interview, potentially through a video call, to engage directly with the Customer and assess their legitimacy.

10.3 Gaining deeper insight into the Customer's trading methodology to ensure it aligns with our risk tolerance and ethical standards set by the Company.

10.4 Implementing enhanced and ongoing monitoring of the Customer's trading activities.

11. Risk Disclosure and Terms Of Service -- Required Disclosures

11.1 Risk Disclosure :
Trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones' financial security or lifestyle. Only such capital should be used for trading which you can afford to lose and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

11.2 Hypothetical Performance Disclosure:
Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all of which can adversely affect trading results.

You may not share your user account login or password with anyone. You may not create more than one account. We do not share your contact information with third parties for marketing purposes.

11.3 Website, Tools, Webinar Disclaimers, and Disclosures.
If you have any technical issue, contact Hola Prime Support on Live chat or email.

Hola Prime Ltd makes no warranty, expressed or implied, regarding the accuracy, adequacy, completeness, reliability, or usefulness of the program or any information or function it provides. All warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses, and non-infringement of proprietary rights, are disclaimed by Hola Prime Ltd

The Company and all of its services are purely for educational purposes. The Company adamantly states that nothing in any of its software, tools, websites, webinars and other communication methods constitutes a solicitation, promotion, endorsement, offer, or recommendation to buy or sell any investment vehicle or advice. Neither the Company, its owners and operators, its subsidiaries, officers, employees, representatives, nor independent contractors are acting as licensed financial advisors. Hola Prime is acting solely as an education firm providing research tools and any trading done is for the sole and explicit purpose of illustrating the mechanics of a trade as an example for purely educational purposes. There is no assurance you will make profits or limit risk to less than the maximum risk on said product. The Company does not determine or advise whether any strategy, trading instrument or contract of any type is suitable for any individual. Education examples of strategies, trade examples, and hypothetical trades do not represent liquidity, exchange fees, commissions, interest, dividends, spreads, or other expenses and have the benefit of hindsight. These factors affect whether an investment is profitable.

Company and its affiliates provide the materials available at all associate websites and other company websites, products, "as is" and without representations or warranties of any kind, either expressed or implied to the fullest extent permissible pursuant to applicable law. Company and its affiliates and their respective officers, directors, employees, agents, suppliers, sponsors, and advertisers disclaim all warranties, express, implied, or statutory, including, but not limited to, implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose, and all warranties relating to the adequacy, accuracy, or completeness of any information, product, or services. Company and its affiliates, their respective officers, directors, employees, agents, suppliers, sponsors, and advertisers do not warrant that your use of any company & products will be uninterrupted, error-free, or secure, that defects will be corrected, or that company products, including the servers on which websites are hosted are free of viruses or other harmful components. Applicable law may not allow the exclusion of implied or other warranties, so the above exclusions may not apply to you. For international users outside the United States, you understand you are responsible for compliance with the laws of your local jurisdiction regarding all regulations related to any service or site operated by a company. It is prohibited to access any of a company website's content or services if it is in violation of any local laws of the user. You acknowledge that you are responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed to access and use information, products and services, including websites, and all charges related thereto. You assume total responsibility and risk for your use of and reliance on company products and services. Opinion, advice, or statement of the company, its affiliates or their respective officers, directors, employees, agents, suppliers, sponsors, and advertisers, whether made on a website or otherwise, shall not create any warranty. Your use of company products is entirely at your own risk.

11.4 Independent Contractors
For purposes of risk management Hola Prime (Sim. Funded) Accounts begin as simulated and are monitored for long term consistency. Customers are independent contractors not account holders or owners and are trading in a simulated funded environment only, and not using actual live funded accounts. For the purpose of simulated profit made in a Hola Prime (Sim. Funded) Account, payout is based on the performance achieved in the simulated account. The company shall process payouts due to customers as per the terms and conditions as independent contractors from simulated accounts whether simulated trades were copied or not or live trades were made or not. The Company shall make those payouts from available Hola Prime membership fees, revenues, trading, etc.

11.5 Important Disclosures about Trading
All investments and trading involve risk. Trading and investing subjects you to risk of losses, including losses greater than your original investment. Many strategies, investments, and securities are not suitable for everyone. The Company does not determine whether any strategy, investment, or security is suitable for any individual as is disclaimed with whatever exchange or broker dealer you open an account with. Traders should only trade with money they can afford to lose and only place trades where they understand the risk and the instrument. Past results are not indicative of future performance. Trade examples and hypothetical trades do not represent liquidity, commissions, interest, dividends, spreads, or other expenses and have the benefit of hindsight. All these factors affect whether an investment is profitable. For all products and services, even if the trade is live, all trades and trade examples are to be considered trade examples, based upon hypothetical trades for educational purposes only. Any quotes made available may be delayed. Before selling or buying any investment, consult with a broker to verify pricing information. This risk disclosure applies to this site and all sites, services, and products owned by the Company. This service is provided for purely educational purposes only. None of the information within this should be construed as financial advice. We do not intend to or are authorised by any Regulatory body to provide trade recommendations or any service that could be thought of as investment, legal, financial, or accounting advice.

Hypothetical or simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. In addition, since the trades have not been executed, the results may have under- or over-compensated for the impact, if any, of certain market factors, such as the lack of liquidity, simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will likely or is likely to achieve profit or loss similar to those shown in hypothetical or actual performance records listed on any materials or communicated in any way by anyone associated with the Company. The Company and its affiliate websites, Coaches, company divisions, principals, agents, contractors, possible affiliates, employees, associates, and partners are not responsible for any profits nor any losses from any of the material produced by the Company and its subdivisions in any form of media or method of communication. Individuals may express their opinions, but that is meant to be seen as that individual's opinion and not the opinion of the Company. The Company uses research of a variety of methods to develop educational material and educational signals, but individuals should perform their own due diligence to determine if such material is suitable for their personal investment decisions.

The Company, its websites, Coaches affiliates, contractors, or employees are NOT acting as registered investment advisers, brokers, knowledgeable persons, broker dealers, or in any other capacity that would make one believe they should trade signals given by any such persons, companies, or affiliates. Investing in products involves substantial risk and investors could lose all or more of their originally invested capital, even more than is in their investment account. If any employee, contractor, possible affiliate, of the Company or this website decides to act in any way other than described in this disclaimer, they must do so with written documentation signed by the Company for each individual instance in which they may be doing so in a means separate from or linked to the Company. Otherwise, they are doing so without the knowledge or consent of the Company.

The Company products could include inaccuracies or errors. We do not make guarantees as to the completeness or correctness of any company product. Any data used or made available by the company is from sources believed by us to be reliable and accurate; however, the company does not investigate the sources or confirm the data and it does not make any representations that the data or resulting calculations are complete or otherwise accurate. From time to time, companies may reference prior articles and opinions. These references may be selective, may reference only a portion of an article or opinion, and are likely not to be current. As markets change continuously, previously published information and data may not be current and should not be relied upon.

Use of educational services is not to be construed by customers or anyone else as an adviser relationship. All information communicated is clearly for educational information purposes and no advice is given or implied. Every customer assumes sole responsibility for his or her investment decisions. We do not recommend a particular brokerage firm. The Company has no responsibility for any profit or loss that may occur and will incur, no liability for any losses that may occur, or any type of damages including, without limitation, consequential, special, intangible, indirect, direct, or similar damages that may arise directly or indirectly to auto-trading or any educational product offered by company and/or its principals, agents, Coaches, contractors, employees, and affiliates, regardless if the loss or damages is a result of negligence of company and/or its principals, agents, contractors, employees, and affiliates. Any attempt to violate this agreement shall result in full legal action and collections for any amount lost to the violation of this agreement by the subscriber.

Our services do not constitute investment advice or recommendations. We do not provide guidance or instructions on trading or investments, nor do we accept such advice from you. Any statements made by our employees, Coaches or representatives should not be construed as investment advice, and we disclaim any responsibility for such statements. If any information or statement of the Company's employees, Coaches, staff, or representatives is interpreted as investment advice or recommendations, the provider explicitly disclaims that such information or statement is investment advice or recommendations and shall not be responsible for them. None of the services offered to the customer by the provider should be interpreted as investment services. The Company does not offer any advice, instructions, or information regarding how the customer should execute transactions using the services or in any other context, nor does it provide similar information about the investment tools being traded. Furthermore, the Company does not accept any such advice, instructions, or information from the customer.

12. TERMINATION

12.1 Termination Request from the Customer:
If a customer wishes to terminate their account, they must write to us at contactus@holaprime.com within 14 days of registration, provided no trading activity has occurred. Once trading begins, fees become non-refundable, with no possibility of partial or full refunds.

Once the same is acknowledged, and accepted, the customer will lose all access to their trading accounts and web portal.

Note: Any refund request applicable futures challenge and direct accounts will be processed after deducting $20 as standard processing charges.

12.2 Termination due to Prohibited Trading:
If the Customer engages in prohibited trading activities, the Company reserves the right to immediately restrict access to all Services and terminate the Customer's account, without compensation. There would be no requirement for prior warning, and no refunds will be issued for any fees paid in such cases.

13. SERVICE MODIFICATIONS

We reserve the right to modify or discontinue any product or service at our discretion without prior notice. Changes may include alterations to product descriptions or pricing. We do not guarantee that our products or services will meet your expectations or be error-free.

14. THIRD-PARTY PAYMENT PROCESSING

Payments processed through third-party services are subject to the terms and conditions of those services. It is your responsibility to review and accept these terms before making a payment.

15. PURCHASE DETAILS

You agree to provide accurate and complete information for any purchases made through our Website. You are responsible for updating your account information to ensure that transactions are completed successfully.

16. EXTERNAL LINKS AND TOOLS

Our Website may include links to third-party sites or tools not controlled by us. We are not responsible for these third-party resources or their content. Use of any third-party tools is at your own risk and subject to the third party's terms.

17. ERRORS AND OMISSIONS

Occasionally, our Website or services may contain errors or inaccuracies. We reserve the right to correct any such errors or inaccuracies and update information as needed. If incorrect information affects a purchase, we may cancel or adjust the transaction.

18. CHANGES TO THE WEBSITE

We may update the content on our Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

19. SECURITY

While we will investigate significant security breaches, we are not liable for any unauthorized access to your account. You are responsible for maintaining the confidentiality of your account credentials and reporting any unauthorized use immediately.

20. ACCOUNT AND DEVICE SHARING COMPLIANCE POLICY

Account sharing, third-party management, shared devices, duplicate registrations, and the use of VPNs or VPS to bypass restrictions or the rules are strictly prohibited. Accessing your account from a restricted country or region is also prohibited. Violations lead to account termination. For more details, click here.

21. TRADING RULES- HOLA PRIME CHALLENGE & SIM. FUNDED

21.1 During the Challenge Phase, traders are required to meet specific simulated profit targets based on the initial account balance. This should be achieved without breaching any other trading rule. The targets are as follows:

The profit targets for the Challenge Phase are:

• 1-Step Prime Forex Account: 10%
• 2-Step Prime Forex Account: 8% - P1 and 5% - P2
• 2-Step Pro Forex Account: 8% - P1 and 5% - P2
• 1-Step Fly Forex Account: 10%
• 2-Step Fly Forex Account: 8% - P1 and 8% - P2
• 1 Step Prime Futures Account: 6%

21.2 Traders are required to meet specific minimum trading days as follows in order to pass the challenge phase:

Minimum trading days required in Challenge Phase are:

• 1-Step Prime Forex Account: 2 Days
• 2-Step Prime Forex Account: 3 Days - P1 and 3 Days - P2
• 2-Step Pro Forex Account: 2 Days - P1 and 2 Days - P2
• 1-Step Fly Forex Account: N/A
• 2-Step Fly Forex Account: 3 Days - P1 and N/A - P2
• 1 Step Prime Futures Account: N/A

21.3 During the Challenge Phase and Hola Prime (Sim. Funded), traders should not exceed the daily loss limit which is based on the previous day’s closing balance. Traders must ensure that the maximum loss does not exceed the maximum loss limit at any given moment.

The daily loss limit for the Challenge and Hola Prime (Sim. Funded) accounts:

• 1-Step Prime Forex Account: 3%
• 2-Step Prime Forex Account: 5% (4% for $200K)
• 2-Step Pro Forex Account: 5% (4% for $200K)
• 1-Step Fly Forex Account: 3% only in Challenge Phase
• 2-Step Fly Forex Account: 3% only in Challenge Phases
• Direct Fly Forex Account: N/A
• Direct Forex Account: 3%
• 1 Step Prime Futures Account: No Daily Loss Limit
• Direct Futures Account: 2.5% (Daily loss cap)

21.4 During the Challenge Phase & Hola Prime (Sim. Funded) Phase, traders should not exceed the maximum loss limit which is based on a % of the initial account balance. Traders must ensure that the maximum loss does not exceed the maximum loss limit at any given moment.

The maximum loss limit for the Challenge & Hola Prime (Sim. Funded) are:

Forex

• 1-Step Prime Forex Account: 6%
• 2-Step Prime Forex Account: 10% (8% for $200K)
• 2-Step Pro Forex Account: 10% (8% for $200K)
• 1-Step Fly Forex Account:
  Challenge: 5% Static Drawdown
  Sim. Funded: 4% Intraday Trailing Drawdown, which locks at the initial balance *
  With Maximum Loss Limit (Static) Add-on: Challenge - 5% Static & Sim. Funded - 3% Static
• 2-Step Fly Forex Account: Challenge - 6% Static & Sim. Funded - 5% Intraday Trailing, locks at 3% below initial balance *
• Direct Fly Forex Account: 4% Intraday Trailing, locks at initial balance * once 2% milestone (equity growth) is achieved in account
• Direct Forex Account: 7% EOD Trailing *
• 1 Step Prime Futures Account: 4% (3% for $100k & $150k accounts) EOD Trailing *
• Direct Futures Account: 4% (3% for $100k & $150k accounts) EOD Trailing *

*Trailing drawdown protects the maximum amount of loss allowed by continuously adjusting the loss threshold upward as the account grows.

21.5 During the Challenge and Hola Prime (Sim. Funded) phases, accounts must remain active.

• Forex: Accounts inactive for 30 consecutive calendar days will be permanently suspended. A trading day requires at least one trade to be opened. Closing, modifying SL/TP, or placing pending orders does not count.
• Futures: Accounts with no trading activity for more than one calendar week (Sunday–Friday) may be closed. A trading day requires at least one fully completed round-trip trade on a permitted instrument.

21.6 News Trading

News trading refers to opening, closing, or modifying trades 5 minutes before or after the scheduled High Impact economic news events, which can cause significant market volatility.

The rules vary depending on your account type and whether you are in the Challenge or Hola Prime (Sim. Funded) stage.

Category	Account Type	Challenge Phase	Hola Prime (Sim. Funded) Account
Forex	Direct Account	N/A	Restricted during High Impact news (5 minutes before to 5 minutes after the news release).
Forex	2-Step Pro Account	Allowed	Restricted during High Impact news (5 minutes before to 5 minutes after the news release).
Forex	Prime Accounts (1-Step & 2-Step)	Allowed	Allowed
Forex	1-Step & 2-Step Fly Account	Restricted during High Impact news (5 minutes before to 5 minutes after the news release).	Allowed
Forex	Direct Fly Account	N/A	Take-Off Mode - Restricted during High Impact news (5 minutes before to 5 minutes after the news release). Turbo Mode - Allowed
Futures	1-Step Prime Account	Allowed	Allowed; however, such a trading style is not generally recommended due to the increased risks associated with price gaps & potential slippage due to unpredictable price movements.
Futures	Direct Account	N/A	Allowed; however, such a trading style is not generally recommended due to the increased risks associated with price gaps & potential slippage due to unpredictable price movements.

21.7 Weekend Holding

Weekend holding refers to keeping trades open after the market closes on Friday.

The rules vary depending on your account type and whether you are in the Challenge or Hola Prime (Sim. Funded) stage.

Category	Account Type	Challenge Phase	Hola Prime (Sim. Funded) Account
Forex	Direct Account	N/A	Not allowed. All trades must be closed before 15:45 EST on Friday. Any open trades will be automatically closed, and the account will be terminated.
Forex	2-Step Pro Account	Allowed	Not allowed. All trades must be closed before 15:45 EST on Friday. Any open trades will be automatically closed, and the account will be temporarily disabled till following Monday.
Forex	Prime Accounts (1-Step & 2-Step)	Allowed	Allowed.
Forex	Fly Accounts (1-Step 2-Step & Direct)	Not allowed. All trades must be closed before 15:45 EST on Friday. Any open trades will be automatically closed, and the account will be terminated.	Not allowed. All trades must be closed before 15:45 EST on Friday. Any open trades will be automatically closed, and the account will be terminated.
Futures	1-Step Prime Account	Not Allowed	Weekend trading is prohibited. Close all trades by 3:30 PM CT Friday; otherwise, they will be auto-closed and the account terminated. Trading resumes at 5:00 PM CT Sunday–Friday, except on CME holidays.
Futures	Direct Account	N/A	Weekend trading is prohibited. Close all trades by 3:30 PM CT Friday; otherwise, they will be auto-closed and the account terminated. Trading resumes at 5:00 PM CT Sunday–Friday, except on CME holidays.

21.8 Overnight Holding

Forex

Overnight holding of positions is permitted in all Challenge and Hola Prime Sim. Funded Accounts, allowing traders to maintain their trades without interruption, giving them the flexibility to gain on long-term strategies and market trends that unfold beyond standard trading hours.

Futures

Overnight holding of positions is not permitted; all trades must be closed before 3:30 PM CT Monday through Friday, 30 minutes before the daily CME Break. It remains the trader’s responsibility to close the positions by 3:28 PM CT. Otherwise, our Risk Management Team will begin closing positions at 3:28 PM CT.

21.9 The Maximum Position Size refers to the highest total number of lots you are permitted to hold open at any moment across all instruments.

Category	Account Type	Account Size	Maximum Position Size
Forex	2 Step Pro	$5k	NA
Forex	2 Step Pro	$10k	NA
Forex	2 Step Pro	$25k	10 lots
Forex	2 Step Pro	$50k	20 lots
Forex	2 Step Pro	$100k	40 lots
Forex	2 Step Pro	$200k	80 lots
Futures	1 Step Prime	$25k	1/10 Contracts
Futures	1 Step Prime	$50k	3/30 Contracts
Futures	1 Step Prime	$100k	7/70 Contracts
Futures	1 Step Prime	$150k	10/100 Contracts
Futures	Direct Account	$25k	1/10 Contracts
Futures	Direct Account	$50k	3/30 Contracts
Futures	Direct Account	$100k	6/60 Contracts
Futures	Direct Account	$150k	9/90 Contracts

For 2 Step Pro Forex Hola Prime (Sim. Funded) Accounts only- In case of breach of above guideline, all open trades will be automatically closed by the system and the account will be disabled. Profits from trades that exceeded the specified limits will be deducted from the account. If these deductions lead to a breach of the Daily Loss Limit or Maximum Loss Limit, the trader will be responsible for the outcome.

A first breach will trigger a warning and the deduction of profits from trades exceeding the limit, after which the trader may contact support to have the account re-enabled. A second breach will lead to further profit deductions from trades exceeding the limit, a reduction of the remaining profit split to 30% (applicable to trades within the specified limits), and an account termination.

Note: The maximum allowed lot size is 5 lots per order for 1-Step and 2-Step Fly (Sim. Funded) and Direct Fly account with no restrictions on number of trades.

21.10 Consistency means trading in a stable, repeatable, disciplined way rather than relying on occasional big wins. The following are the consistency requirements

Consistency Score % = (Biggest Winning Day / Current Total Account Profit) × 100

Category	Account Type	Phase	Consistency Score
Forex	Direct Account	Hola Prime (Sim. Funded)	20%
Forex	1 Step Prime, 2 Step Prime & 2 Step Pro	On Demand Payout Cycle Hola Prime (Sim. Funded)	40%
Forex	1 Step-Fly	Challenge Phase 1	40%
Forex	2 Step-Fly	Challenge Phase 2	40%
Futures	1 Step Prime	Challenge Phase	40%
Futures	1 Step Prime	Hola Prime (Sim. Funded)	35%
Futures	Direct Account	Hola Prime (Sim. Funded)	20%

21.11 Risk Per Trade Idea

The Risk Limit means that the total potential loss across all positions based on the same trading idea must not exceed X% of the account’s initial balance. If multiple positions are opened as part of the same trading idea, their combined risk is considered collectively when determining compliance with the limit.

The risk limit for the Hola Prime (Sim.) Funded are:

• 1-Step Prime Forex Account: 2%
• 2-Step Prime Forex Account: 2%
• 2-Step Pro Forex Account: 2%
• Direct Forex Account: 2%
• 1 Step Prime Futures Account: 2% (WealthCharts, NinjaTrader & Tradovate) and 1% (DX Futures)
• Direct Futures Account: 2% (WealthCharts, NinjaTrader & Tradovate) and 1% (DX Futures)

*Using prohibited trading practices may result in a reduction of the risk limit to 1% as a preventive measure. Any such changes will be communicated to users via official channels.

21.12 Maximum Capital Allocation

Forex

Hola Prime’s maximum capital allocation for Forex Sim. Funded and Direct accounts are $400K. Additionally, Hola Prime (Sim. Funded) Accounts issued under the Direct Model are limited to 2 active accounts at a time. Within this allocation, clients may hold up to two $100K accounts or one $200K account. $50K accounts are limited to four, while other account sizes have no additional restrictions.

There is no allocation limit on Challenge Accounts, allowing traders to purchase and trade as many Challenge Accounts as they want to.

Maximum capital allocation will be restricted to $90K for below countries:

• Nigeria
• Malaysia
• Indonesia
• Cambodia
• Israel
• Thailand
• Botswana
• Mongolia
• Kazakhstan
• Jamaica
• Mozambique

Futures

Hola Prime’s Futures maximum capital allocation is $500K or 5 accounts, whichever comes first. There is no limit on the number of challenges a trader can purchase.

Clients who purchase both Forex and Futures accounts will be subject to a maximum combined capital allocation limit of $800K. Clients holding exclusively Forex accounts or exclusively Futures accounts will continue to retain the standard maximum capital allocation applicable to their respective account category.

* For detailed information on our trading rules, please refer to the respective links below:

• Forex Trading Rules
• Futures Trading Rules

We may update and revise these Trading Rules periodically. We retain the right to modify these trading rules at any time, with any changes becoming effective as soon as they are posted on the Website. We will attempt to notify you of significant changes at our discretion, either through email or via notifications on the Website.

21.13 Challenge Fee Refund

FOREX:

Clients will be eligible for a 100% refund of the challenge fee upon receiving their fourth successful payout from the same account.

The refund will apply only to the account from which the qualifying payouts were generated and will be processed together with the fourth successful payout on that account.

The refund amount will be equal to the original challenge fee paid for that account.

• Challenge fee refund is not applicable in (1 Step, 2 Step & Direct) Fly and Direct accounts.

FUTURES:

Challenge fee refunds are not applicable to any of the Futures accounts.

22. PROHIBITED TRADING PRACTICES [Not Applicable on Sim. Funded of 1-Step Fly, 2-Step Fly accounts and Direct Fly Accounts]:

Hola Prime strictly prohibits abusive or exploitative trading strategies such as, but not limited to, gambling or speculative behavior, quick strike methods, high-frequency trading, copy trading across accounts, group hedging, arbitrage, tick scalping, account rolling, one-sided betting, hyperactivity, exploiting server errors, guaranteeing profits during low liquidity periods, or account and device sharing. Such practices distort markets, bypass fair rules, or reflect unsustainable trading behavior, and violations may result in account termination, denial of rewards, or permanent bans.

What happens if you break these rules?

Hola Prime enforces calculated measures to prevent and address prohibited trading practices. Depending on the nature and severity of the violation, consequences may include a warning, restrictions on the number of trades or lot sizes, additional risk limits, reduced daily or maximum loss limits, nullification of the effects of trades that violate the rules, or a complete and permanent account ban. Repeated violations may also result in the trader being placed in the Prime Consistency Program.

Hola Prime strictly prohibits any kind of exploitation of the platform. Traders should read all Terms and conditions carefully before using our platform. The conditions below apply to all accounts except 1-Step and 2-Step Fly (Sim. Funded) and Direct Fly Accounts.

22.1 Hyperactivity/Excessive Trading

Hyperactivity in trading refers to an unusually high volume of activity where a trader places and executes trades rapidly and in quick succession. It also extends to constant adjustments of existing orders, including repeated changes to stop-loss, take-profit, or limit order instructions. It is considered a breach of our terms and will result in account termination.

22.2 Account/Device Sharing

• Account sharing, third-party account management, or allowing another person to trade the account is strictly prohibited.
• Trading from another trader’s device, sharing laptops, desktops, tablets, or mobile phones with other traders, or accessing a Hola Prime (Sim. Funded) Account from a device associated with another participant is strictly prohibited.
• Using a VPN to circumvent geographical restrictions or disguise access from a restricted country or region is strictly prohibited.
• Manual trading through a VPS, or using VPS infrastructure for account sharing, third-party account management, coordinated trading, or circumvention of Hola Prime’s rules is strictly prohibited.
• Multiple registrations, duplicate participation, or device-sharing is strictly prohibited, and accessing an account from a restricted country or region is also strictly prohibited.
• Accessing the account or platform from a restricted country or region, or using a VPN that routes through a restricted country, is strictly prohibited and will lead to account termination.

For more details, click here.

22.3 Gambling/Speculative Trading

Trading practices that demonstrate excessive, concentrated, or unsustainable risk-taking and resemble gambling rather than a structured and repeatable trading strategy are prohibited.

Such activity may include, but is not limited to:

• Excessive Risk-Taking: Taking disproportionately large positions or exposure relative to the trader's usual trading activity or the account's permitted loss limits.
• Concentrated Exposure: Placing substantial reliance on a single trade, trade idea, instrument, market event, or directional market movement. Generating a material portion of the account's overall profits from a single trade, a small number of trades, or an isolated market outcome, particularly where such profits are inconsistent with the trader's broader trading activity.
• Inconsistent Trading Behaviour: Significant or unexplained deviations in position size, leverage, trade frequency, or risk-taking compared with the trader's normal trading pattern.

Where the account's overall profitability is materially dependent on concentrated, excessive, or non-repeatable trading outcomes rather than a reasonably sustainable trading approach, such activity may be classified as Gambling / Speculative Trading.

22.3.1 Grid Trading:

Setting up several buy and sell orders at various price points both above and below the current market price, to take advantage of price changes is prohibited. When the market rises and falls, hitting different price points, it raises risk because numerous losses can occur at once from a significant market movement in one direction. Hence, it is prohibited to use this tactic.

For instance if a trader sets several buy orders at $150, $155, and $160 and multiple sell orders at $170, $175, and $180. The trader makes profit if the market moves between these levels. However, all of the buy orders will lose equity if the market falls sharply below $150, resulting in huge losses.

22.3.2 Excessive use of margin:

Forex:

Hola Prime expects traders to maintain responsible use of leverage and margin. Trading activity involving excessive margin usage or overleveraging may be considered a prohibited trading practice.

Excessive margin usage or overleveraging may include:

• Repeatedly utilizing disproportionately high levels of available margin relative to the account size;
• Maintaining unusually high margin utilization across one or multiple open positions;
• Creating excessive leveraged exposure through multiple positions in the same or correlated instruments; or
• Repeatedly increasing position sizes or opening additional positions in a manner that results in excessive overall margin utilization.

Enforcement

Repeated or Material Violation: Where excessive margin usage or overleveraging is repeated or considered material, Hola Prime may impose appropriate risk restrictions on the account, including reduced leverage, maximum margin or exposure limits, adjustment of profits, or other trading restrictions in accordance with its Terms and Conditions.

* Further, general risk management rules should always be kept in mind, and the trader should trade in the account as if it were their money. Read about prohibited Gambling behavior here.

22.3.3 Strategies which are not reasonably replicable in real markets:

It is prohibited to engage in any practices which are not reasonably replicable on actual market (such strategy is not in line with risk management rules that a reasonable trader would apply when trading with their own money):

(i) opening substantially larger position sizes compared to your other trades, whether on this or any other account of the trader;
(ii) opening substantially smaller or larger number of positions compared to your other trades, whether on this or any other account of the trader.

Performing gap trading (high risk practice which carries potential unfavourable outcomes if performed in real market conditions in times of increased volatility) by opening trade(s);

(i) when major global news, macroeconomic event or corporate reports or earnings, that might affect the relevant financial markets are scheduled; or
(ii) hours or less before a relevant financial market is closed for 2 hours or longer.

22.3.4 Trading without considering technicals or fundamentals:

Continuous buying or selling of any instrument without taking into account technical signs, economic indicators, or fundamental news that could point to a future price gain or drop is a kind of betting with unfavorable risk-reward ratios. Because of its speculative nature and substantial loss risk, entering into these sorts of trades is prohibited.

For Instance- If a trader consistently buys a specific instrument without taking into account any potential risk or signs of an impending market decline. They run the risk of suffering substantial losses if the instrument’s price drops unexpectedly due to their lack of diversification.

In general, trades placed in contradiction with how trading is actually performed in the financial markets, or in a way that our Risk Team considers, acting reasonably, might cause us financial, reputational or other harm as a result of the trader’s activities (Some e.g. include overleveraging, overexposure, one-sided bets, account rolling, trading during non-liquid market hours to exploit liquidity shortages, inconsistencies, etc.).

22.3.5 Inconsistent Trading Practices:

To ensure consistency between the evaluation and funded stages, traders must maintain a broadly consistent trading methodology throughout the lifecycle of their account. Accordingly:

Using an Expert Advisor (EA), algorithm, or trading bot to complete or pass a Challenge Account and subsequently switching to manual trading on the corresponding Hola Prime (Sim. Funded) Account or vice versa is strictly prohibited.

Traders are expected to maintain a consistent trading methodology throughout both the Challenge and Hola Prime (Sim. Funded) stages. Accordingly, utilizing specific asset classes, symbol categories, margin utilization levels, or risk profiles during the Challenge phase, and then materially deviating from that approach by trading entirely different asset classes or symbol categories, or by significantly increasing margin utilization or overall risk exposure on the corresponding Hola Prime (Sim. Funded) Account, is strictly prohibited.

The strategy used to pass the Challenge is considered your proven trading strategy and forms the basis of your Hola Prime (Sim. Funded) Account. Traders must maintain a broadly consistent approach across both stages. Switching between EA/algorithmic and manual trading, or materially changing asset classes, symbol categories, margin utilisation or overall risk exposure, is strictly prohibited. Significant deviations from the proven strategy may result in an account review, suspension or denial of Performance Rewards.

22.4 One-Sided Betting

One-sided betting refers to a trading approach where one repeatedly takes positions in only one direction, either buy or sell, without proper market evaluation or analysis. At Hola Prime, this practice is prohibited because it is highly speculative and exposes traders to unnecessary risk.

Example: A trader may open multiple small trades or a single large trade across one or several assets, all positioned on the same side. This lack of balance or diversification leaves them highly exposed, and a sudden adverse price move can trigger significant losses.

22.5 Arbitrage

It is prohibited to take advantage of discrepancies in price feed within a platform due to technical glitches, or price differences or delays across several marketplaces or platforms, including long-short arbitrage, reverse arbitrage, opposite trading across accounts, and hedge arbitrage (simultaneously entering opposing positions with different firms). This includes, but is not limited to, latency arbitrage or any trading activity characterized by patterns consistent with exploiting price feed delays, execution inefficiencies, or short-lived market discrepancies rather than engaging in genuine market exposure.

22.6 Scalping or High-Frequency Trading (HFT)

It is not allowed to use sophisticated expert advisers, algorithms, and fast communication networks to profit from small price fluctuations by executing a high volume of trades within a short time frame because of its potential for market manipulation and disruptive trading activities.

By making trades extremely quickly, these algorithms are able to profit from even the slightest price swings, giving them an unfair edge over other traders. These algorithms strain market liquidity by the quick influx of orders and subsequent cancellations. Owing to this several traders might not get their trades executed at fair pricing.

Futures

Consistently (as a pattern)- just opening and closing positions in less than 3 minutes to make profits without any plan, this is tick scalping and not permitted. There is no “minimum hold time” rule, and we understand that market volatility can occasionally drive shorter trade durations. This is only an issue when it is a clear pattern in the trader’s trading pattern, as this is taking undue advantage of the simulated trading environment.

Accounts demonstrating consistent patterns of such behavior, including minimal trade development time and systematic rapid order placement and closure, may be flagged as in breach of the program’s Terms & Conditions.

22.7 Using Expert Advisors (EAs) and Algorithms

Third-party Expert Advisors (EAs), trading bots, algorithms, and automated trading systems are permitted only on MT5 accounts where the EA usage add-on has been purchased. EAs are not permitted on cTrader, Match-Trader, TradeLocker, or on Sim. Funded Accounts issued under the Direct Model (except Direct Fly accounts), unless expressly permitted for a specific product.

EAs must comply with all Hola Prime Trading Rules, and traders must customize their EA settings so their trading activity remains sufficiently distinct from that of other traders.

EAs and automated systems must not be used to:

• Copy trades based on another person’s signals or trading activity
• Perform tick scalping, latency arbitrage, reverse arbitrage, or hedge arbitrage
• Engage in HFT or use emulators/emulator-based systems
• Engage in any other prohibited trading activity

Traders must declare the strategy used by their EA when their funded account is issued and must notify Hola Prime of any material change to the EA or its strategy.

Accounts using identical or highly similar EA strategies or configurations may be grouped and subject to a combined maximum capital allocation. Hola Prime may also request EA details, configuration, logic, or source code for review and may deny approval of Hola prime account, rebalance existing Hola Prime account, or terminate related accounts where necessary.

Any EA found engaging in prohibited activity may result in account cancellation and permanent ban, with associated fees or payments being non-refundable.

Third-party position sizers and risk calculators are permitted only as analytical tools and must not automatically execute trades or modify SL, TP, position size, or other order parameters.

22.8 Copy Trading

Forex

Copy trading is permitted between Hola Prime accounts only where all participating accounts are registered to and owned by the same individual. There are no restrictions on copy trading between Challenge Accounts. For Hola Prime (Sim. Funded) Accounts, copy trading is restricted to a maximum of one Master Account and one Copier Account. For detailed information, click here.

Copying trades from accounts held with other proprietary trading firms to Hola Prime accounts is strictly prohibited. Any activity exceeding the permitted limits will constitute a violation of the applicable trading rules and may result in a breach of the relevant account(s). This policy applies to all accounts purchased on or after 15 September 2026.

Futures

It is allowed for traders to engage in copy trading only from one Hola Prime account to another Hola Prime account (both challenge and funded), provided that both accounts are owned by the same individual.

However, copy trading from external accounts, as well as between multiple Hola Prime accounts not owned by the same person (such as those of relatives, family members, friends, service providers, etc.) is strictly prohibited.

While using third party copiers, make sure your trades are copied along with any limits, properly. Hola Prime will not be responsible for the performance or efficacy of third party copiers used by traders.

In addition, the following activities are also prohibited:

It will be deemed copy trading and a breach of our conditions if a sizable portion of a trader's trades are identical to those of one or more traders based on the following — opening price, closing price, lot size, lot ratio, symbols, etc. This could also indicate group trading, signal services, passing services, or any other activity that replicates trading strategies, which are not allowed. In such a scenario, all associated accounts will be immediately terminated.

22.9 Hedging or executing reverse trades

It is allowed to hedge or open buy or sell trade in the same instrument inside the same trading account. However, it is prohibited to open buy and sell trades in the same instrument across many accounts or in a group.

For Instance: It is prohibited to hedge a trade over two accounts by buying one lot of EUR/USD on Account-1 and selling one lot of EUR/USD on Account-2 at the same time by the same trader.

22.10 Trading Behaviour Consistency

In futures challenge and Hola Prime (Sim.) Funded accounts, traders must use contract sizes that reflect a consistent trading approach. Adjustments based on market conditions, such as reducing size during high volatility or increasing size as the account balance grows, are acceptable as long as they align with a systematic strategy.

For example, if a trader starts with 1 contract and scales it up as they make profits, it is a consistent approach. However, if they trade 12 contracts on a day and decrease it to 3 contracts the next day, without any basis, only to draw payouts, it is not a consistent approach.

Making sudden, inconsistent, drastic changes in contract sizes with the sole purpose to manipulate payouts or the evaluation process will result in termination of the account and forfeiture of payouts.

22.11 Circuit Breaker Limits

In futures challenge and Hola Prime (Sim.) Funded accounts, traders may NOT place trades within 2% of the price limit. Doing so will result in account closure. Please refer to CME Price Limits to check specific price limits for different asset classes.

22.12 Non Compliance with CME Group Rules

All trading activities must adhere to CME Group’s rules and regulations in futures challenge and Hola Prime (Sim.) Funded accounts

Important Note for All Hola Prime Accounts

Any activity that, in our reasonable assessment, is designed to circumvent or bypass the intent of these trading policies may be classified as a prohibited trading practice, regardless of whether individual rules or limits have been technically observed.

If our Risk Management Team detects that a trader’s trading constitutes Prohibited Trading practices, their participation in the program will be terminated and will result in forfeiture of any accrued trader payout, and fees paid to the Company.

Before any Trader shall receive a Hola Prime (Sim. Funded) Account, the trading activity of the Trader under these Terms and Conditions shall be reviewed by the Prop Firm’s Risk Management Team to determine whether such trading activity constitutes Prohibited Trading. In the case of Prohibited Trading, the Trader shall not receive a Hola Prime (Sim. Funded) Account.

The Prohibited Trading Practices listed above apply to all Forex and Futures accounts, except the 1-Step and 2-Step Fly (Sim. Funded) and Direct Fly accounts.

* For detailed information on our Prohibited Trading Practices, please refer to the relevant links below:

• Forex
• Futures

23. LIABILITY LIMITATION

The company does not guarantee, represent, or warrant that the customer's use of the service will be free from errors, timely, secure, or uninterrupted. The company does not assure that the results obtained from using the service will be accurate or dependable. The customer acknowledges that the company may suspend the service for indefinite periods or cancel it at any time, with or without prior notice. The customer expressly agrees that their use of, or inability to use, the service is solely at their own risk.

The service, along with all products and services provided to the customer through the company's offerings, is made available 'as is' and 'as available', without any representations, warranties, or conditions of any kind, whether express or implied. This includes all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances will the company, along with its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, regardless of whether the claim is based in contract, tort (including negligence), strict liability, or otherwise. This applies to any damages arising from the customer's use of the service or any products obtained through the service, or for any other claims related to the customer's use of the service or any product, including, but not limited to, errors or omissions in any content, or any loss or damage incurred as a result of using the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, the company's liability will be limited to the fullest extent permitted by law.

24. INDEMNIFICATION

The Customer agrees to indemnify, defend, and hold harmless The Provider, along with its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable attorneys' fees, or other expenses that arise directly or indirectly out of or from (a) your breach of these Terms of Use or other terms applicable to your use of COMPANY products or services; (b) any allegation that any materials that you submit to us or transmit to us infringes or otherwise violates the copyright, trademark, trade secret, or other intellectual property or other rights of any third party; and/or (c) your activities in connection with any COMPANY products or services.

25. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect. The invalidity of one provision does not affect the validity of the other provisions.

26. PAYMENT DISPUTES

If disputing a payment negatively impacts our standing with payment processors, we may suspend or terminate your account. Accounts with disputed transactions may be refunded or barred from further use.

27. AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver of that provision. These Terms, along with any posted policies, represent the entire agreement between you and us regarding your use of the services.

28. TERMINATION

28.1 Notice Period:
Either party may terminate this Agreement at any time in written notice to the other party.

28.2 Termination for Cause:
The Company may terminate this Agreement immediately for cause, including but not limited to:

• Breach of this Agreement by the Customer.
• Engagement in fraudulent, unethical, or illegal trading practices.
• Failure to comply with Company policies or applicable laws.

29. FORCE MAJEURE

29.1 Hola Prime Limited shall not be liable to the Customer for any claims, losses, damages, costs, or expenses, including attorneys' fees, that are caused directly or indirectly by certain events or circumstances.

29.2 Such events may include, but are not limited to:

• Civil unrest
• War or insurrection
• International intervention
• Government actions (e.g., exchange controls, confiscations, nationalisations, devaluations)
• Natural disasters or acts of God
• Unfavorable market conditions
• Inability to communicate with relevant parties
• Delays, disruptions, failures, or malfunctions of any transmission or communication systems or computer facilities, whether these belong to:
  • Hola Prime Limited
  • The Customer
  • Trading platforms
  • Third-party service providers

In summary, Hola Prime Limited is not responsible for any losses or damages resulting from these extraordinary events or circumstances.

30. ARBITRATION, JURISDICTION, CHOICE OF LAW, CLASS ACTION WAIVER AND JURY TRIAL WAIVER

30.1 For Global Clients:
Any legal relations established by these Terms or related to them, as well as any related non-contractual legal relations, shall be governed by the laws of Hong Kong. Any dispute that may arise in connection with these Terms and/or related agreements will fall within the jurisdiction of the Hong Kong court having local jurisdiction according to the registered office of the Company.

For US Clients:
Any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in Hong Kong, or New York before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those Rules. Judgment on the Award may be entered in any court having jurisdiction. The Parties shall evenly share the cost of arbitration. This clause shall not preclude Parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. In the event of litigation or arbitration concerning the subject matter of this Agreement, the prevailing Party shall be entitled to recover all costs incurred by it, including such Party's reasonable attorneys' fees. The Parties agree that:

30.1.1 no arbitration proceeding hereunder whether a consumer dispute or a business dispute shall be certified as a class action or proceed as a class action, or on a basis involving claims brought in a purported representative capacity on behalf of the general public, other customers, or potential customers, or persons similarly situated, and

30.1.2 no arbitration proceeding hereunder shall be consolidated with, or joined in any way with, any other arbitration proceeding. The parties agree to arbitrate a consumer dispute or business dispute on an individual basis and each waives the right to participate in a class action

30.2 This Agreement and any breach or purported breach thereof shall be construed and interpreted in accordance with the laws of Hong Kong without regard for its conflict of law’s provisions.

30.3 The parties waive any right to assert any claims against the other party as a representative or member in any class or representative action, except where such waiver is prohibited by law or deemed by a court of law to be against public policy. To the extent either party is permitted by law or court of law to proceed with a class or representative action against the other, the parties agree that:
(i) the prevailing party shall not be entitled to recover attorneys' fees or costs associated with pursuing the class or representative action (notwithstanding any other provision in this agreement);
(ii) the party who initiates or participates as a member of the class will not submit a claim or otherwise participate in any recovery secured through the class or representative action.

30.4 each party hereto hereby waives, to the fullest extent permitted by applicable law, any right it may have to a trial by jury in any legal proceeding directly or indirectly arising out of or relating to this agreement or the transactions contemplated hereby (whether based on contract, tort or any other theory). Each party hereto (a) certifies that no representative, agent, or attorney of any other party has represented, expressly or otherwise, that such other party would not, in the event of litigation, seek to enforce the foregoing waiver and (b) acknowledges that it and the other parties hereto have been induced to enter into this agreement by, among other things, the mutual waivers and certifications in this section. This paragraph shall not apply to those parties located in either California or Georgia.

31. LEGAL COMPLIANCE

By using the Website, you acknowledge and agree that:

31.1 You possess the necessary authority to accept these Terms of Service;

31.2 Your use of the Website will strictly adhere to the allowed activities outlined in these Terms of Service;

31.3 You will not infringe upon or misuse any User's or third party's confidentiality or intellectual property rights;

31.4 You will ensure compliance with all applicable local, provincial, and federal laws, as well as any policies published on the Website.

31.5 Your use of the Website should be exclusively for lawful purposes, following the guidelines set out in these Terms of Service and any notices or conditions provided on the Website.

31.6 If you use the Website on behalf of others or to offer services to others, you must ensure you have the proper authorization and that all individuals or entities served follow and agree to these Terms of Service.

32. MODIFICATIONS TO THESE TERMS OF SERVICE

We may update and revise these Terms of Service periodically. We retain the right to modify these Terms of Service at any time, with any changes becoming effective as soon as they are posted on the Website. We will attempt to notify you of significant changes at our discretion, either through email or via notifications on the Website. Continued use of the Website following any changes will be considered as your immediate and unconditional acceptance of the revised Terms of Service, regardless of whether or not we have identified the changes as significant.

33. Contact Us

For any questions or concerns, please contact us at contactus@holaprime.com or visit [www.holaprime.com](https://www.holaprime.com).

Prime Circle Club

This document outlines the Terms and Conditions for Inner Circle Program at Hola Prime, applicable to eligible traders holding Forex Hola Prime Sim. Funded accounts, as defined herein. In this document, ‘trader’, or ‘traders’ refers to the traders who are selected to be a part of the Inner Circle and are eligible for the respective benefits.

1. Eligibility

The following criteria apply to ALL benefits within this program:

• Trader must have received 5 or more lifetime payouts from Hola Prime across at least any one of their Hola Prime-(funded) accounts.
• Payouts do not need to be consecutive — 5 total, at any point in your Hola Prime history. However, if a client does copy trading, only Master Accounts’ payouts shall be considered.
• No minimum payout amount — every payout, regardless of size, counts toward the 5.
• All 5 must be from Forex Hola Prime (Sim. Funded) Accounts exclusively — payouts from other prop firms do not count.
• The account must be in good standing — no active violations, bans, or unresolved disputes at the time of claiming.
• All benefits are non-transferable and tied to the qualifying traders only.

2. The Benefits - Full Terms & Conditions

Benefit 1 - Hola Prime Wall of Fame

What Traders Get

Official public recognition on the Hola Prime Wall of Fame — your name, your picture, your country or region, your journey, your track record, and trading achievements may be showcased on Hola Prime's platform.

Terms

• Trader’s participation in the Inner Circle is deemed to be a consent to share their name, picture, and other details on the website, including Wall of Fame.
• Hola Prime may include payout milestones, account sizes, or trading stats without any additional consent from the trader.
• Featured content may be used across Hola Prime's website, social media, and any other official marketing channels—consent covers all of these by default.
• Wall of Fame listing does not imply any financial endorsement or guarantee of future performance.
• Hola Prime reserves the right to remove any listing if the trader's account is subsequently found in violation of Hola Prime's rules or policies.
• Strictly non-transferable — tied to the qualifying trader's registered account and verified identity only.

Benefit 2 - Free Platform Change at Funded Stage

What Traders Get

Switch your trading platform at the funded stage - without losing your capital or funded account progress.

Terms

• Traders may request only one free platform switch after reaching the funded stage, with the same account size and category.
• Switch is available between Hola Prime's supported platforms only, as listed on the website at the time of request.
• Capital balance and funded account status are fully preserved upon switching — no reset of progress or drawdown parameters.
• Platform switches must be requested before any active trades are open — switches cannot be processed after any trading activity has been done on the account.
• Processing time for a platform switch is up to 5 business days from the verified request.
• Only one free switch is included in this benefit.
• Trader acknowledges that platform-specific rules, tools, or features may differ — Hola Prime is not liable for performance differences across platforms.
• This benefit is non-transferable and account-specific only.

Benefit 3 - Enhanced Maximum Forex Capital Allocation of up to $1,000,000

What Traders Get

Prime Circle members can unlock enhanced Forex capital allocation of up to $1,000,000, providing greater opportunities to scale their trading in line with their proven performance.

The increased allocation is available progressively through qualifying payouts and remains subject to Hola Prime’s scaling framework and risk management requirements.

Important Note: For Prime Circle members from Nigeria, Malaysia, Indonesia, Cambodia, Israel, Thailand, Botswana, Mongolia, Kazakhstan, Jamaica, and Mozambique, maximum Forex capital allocation is capped at $90,000.

Terms

• The $1,000,000 figure represents the maximum Forex capital allocation available under the Prime Circle program.
• Increased allocation is subject to Hola Prime's standard scaling plan and risk management framework.
• Trader must maintain consistent compliance with all Hola Prime trading rules to retain elevated allocation — violations may result in reduction to standard limits.
• Hola Prime reserves the right to review and adjust capital allocation at any time based on trading behavior and risk exposure.
• This benefit applies to funded accounts only — it does not affect challenge account sizes.
• Allocation increase is non-transferable and applies to the qualifying trader's accounts only.

How the Benefit Works

Every 3 unique payouts qualify the client for a $25,000 increase in their maximum capital allocation.

• A unique payout is defined as a payout equivalent to at least 1.5% of the account’s initial account size.
• Payouts generated through manual or automated copy trading are treated as a single payout for the purpose of calculating unique payouts.
• The standard maximum capital allocation is $400,000 for Forex accounts.
• Within the applicable Forex allocation limits, clients can have either two $100K accounts or one $200K account. No account capping applies to $50K and below account sizes.
• After reaching 3 unique payouts, the maximum capital allocation increases by $25,000.
• The maximum capital allocation continues to increase by $25,000 after every additional 3 unique payouts, subject to the applicable allocation limits.
• The maximum allocation available under the Prime Circle program is $1,000,000 in Forex accounts.

Note: The Futures capital allocation benefit is not included in the Prime Circle program under the updated structure.

The existing source framework contains separate Futures allocation provisions; these should be removed from the updated Prime Circle benefit section because the revised program provides capital allocation through Forex only.

Benefit 4 - Platinum Support

What Traders Get

Prime Circle members receive access to Platinum Support, an exclusive premium support experience providing 24/7 dedicated assistance, priority attention, and personalized support for account-related queries and concerns.

Members also receive priority handling of payout requests through a dedicated Risk review queue, enabling expedited account reviews and payout processing.

Terms

• Platinum Support is exclusively available to qualifying Prime Circle members.
• Support is available 24/7 through Hola Prime's designated support channels.
• If a risk interview, additional verification, or further review is required, payout processing may take longer than the standard processing timeframe.
• This benefit is personal to the qualifying trader and is non-transferable.

3. Integrity & Anti-Abuse Policy

The following rules apply across all benefits in this program:

• Any attempt to artificially generate payouts to qualify — through manipulation, collusion, account sharing, or dishonest means — results in permanent disqualification and account ban.
• Hola Prime reserves the right to audit payout history before confirming eligibility for any benefit.
• Traders using multiple accounts to game the 5-payout qualification threshold will be disqualified across all accounts.
• Any attempt to transfer, sell, or share any benefit will result in the immediate cancellation of all program benefits.
• Hola Prime reserves the right to withdraw any or all benefits from a trader found in violation of platform rules after initial qualification.
• Attempting to redeem a single-use benefit more than once through any technical or procedural workaround will be treated as fraud.

4. General Conditions

• Hola Prime reserves the right to amend, pause, or discontinue any benefit within this program with reasonable prior notice.
• All eligibility and redemption decisions made by Hola Prime are final and binding.
• Benefits are not redeemable for cash and carry no monetary value outside their stated purpose.
• This program is governed by Hola Prime's platform terms and applicable legal jurisdiction.
• Void where restricted or prohibited by local regulation.
• Hola Prime will notify eligible traders via their registered email or Hola Prime dashboard.