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Device & Registration Compliance Policy

At Hola Prime, we are committed to maintaining a trading environment built on fairness, transparency, and account security. To ensure equal participation for all traders and to prevent misuse, every participant must follow the compliance rules outlined below regarding registration, device access, and network usage. Failure to comply with this policy may result in account review, restrictions, or permanent account ban.

Device Usage Policy: All trading activity on Hola Prime must be conducted only on personally owned devices.

Account & Device Security

• Each trader must personally operate their account. Account sharing, third-party account management, or allowing another person to trade the account is strictly prohibited.

• Traders may use multiple personal devices and legitimate internet connections.

Device Verification (CID)

In addition to IP monitoring, Hola Prime may assign a unique Computer Identifier (CID) to help verify that each account is being operated by its registered owner.

The following practices are strictly prohibited:

• Trading from another trader’s device, even on a temporary basis

• Sharing laptops, desktops, tablets, or mobile phones with other traders

• Accessing a Hola Prime (Sim. Funded) Account from a device associated with another participant.

Using personal devices helps safeguard account access, prevents unauthorized activity, and preserves a fair trading environment for all participants. Even if the other person is a friend, family member, or colleague, device sharing is considered a direct breach of account integrity and will result in termination of all existing accounts and the client would be permanently banned from using any Hola Prime services.

Network & Connection Guidelines

Hola Prime allows traders reasonable flexibility in how they access and trade their accounts while maintaining controls to prevent account sharing, unauthorized access, geographical circumvention, and other prohibited activities.

• The trader’s IP address must originate from the same country as the country registered on their Hola Prime account.

• KYC verification and payment transactions must also be completed using an IP address originating from the trader’s registered country.

• Access from a restricted country or region is strictly prohibited.

• Traders may use different legitimate internet connections within their registered country, including home/office Wi-Fi and mobile data.

• Any material inconsistency between the trader’s registered country, trading IP, KYC IP, or payment IP may trigger an account review and additional verification.

VPN Usage

• VPN usage is permitted, provided the VPN IP address originates from the same country as the trader’s registered country.

• VPNs must not be used to circumvent geographical restrictions or disguise access from a restricted country or region.

• Use of a dedicated or static VPN IP is recommended.

VPS Usage

• VPS usage is permitted only for Trade-Taking Expert Advisors (EAs) that automatically open and close trades based on predefined trading conditions.

• The VPS must use a static and dedicated IP address that is unique to the trader and not shared with other traders.

• Manual trading through a VPS is strictly prohibited.

• VPS infrastructure must not be used for account sharing, third-party account management, coordinated trading, or circumvention of Hola Prime’s rules.

Important Note: MT4/MT5 access from USA-based IPs is not permitted, including via VPN or VPS. The IP address used must be from a country where Hola Prime offers these platforms.

Restricted Region Policy

Hola Prime applies strict country-based access restrictions to comply with regulatory and platform requirements.

Accessing an account from a restricted country or region, whether directly, through VPN routing, or from an IP address originating from a restricted country, is strictly prohibited.

If a trading account or user profile is found to have accessed the Hola Prime platform from a restricted country or region, the account will be terminated in accordance with our compliance policies.

Participants are strongly advised to review the Restricted Countries List before trading to avoid any unintentional violations.

International Travel

International travel may result in a security or compliance review due to changes in IP location. If such activity is detected, Hola Prime may request travel details or supporting documentation to verify legitimate account access. Failure to provide the requested information within the specified timeframe may result in compliance action.

Compliance Monitoring & Official Communication

Compliance with this policy is mandatory throughout the entire trading period. If a violation or irregular activity is detected, the account will be directly breached. Hola Prime may also contact the trader via an official email from the relevant department to request additional information or supporting documentation as part of its review. Participants must respond directly to the email with any required explanation or supporting documents within the timeframe mentioned in the email. Failure to respond appropriately will lead to account termination.

Account Registration

Each participant is permitted to register only one account, using:

• One email address

• One unique device

• One consistent IP/network identity

Multiple registrations, duplicate participation, or device-sharing is strictly prohibited and may result in immediate account termination.