Accounts & Lifecycle

ACC.1.1 What it is

The Hola Prime (Sim. Funded) Account is a simulated account, unlocked by passing a Challenge or buying a Direct Account, on which you earn real rewards from your performance while Hola Prime manages the risk. There is no monthly fee for the Hola Prime (Sim. Funded) Account.

ACC.1.2 Enablement & mandatory KYC

The account is enabled only after we review your challenge for rule compliance and you complete and pass mandatory KYC and sign the Agreement. KYC verification is mandatory. Failure to complete or to pass the required KYC verification results in closure of the applicable account(s) and the associated trader profile, with no eligibility for a refund of any fees paid. (ACC.2).

ACC.1.3 Which rules apply

The Sim. Funded Account follows the risk rules of the RISK book, the conduct rules of the TR, MKT and PROH books, and the payout rules of the PAY book — as adjusted by your model.

ACC.1.4 No reset once breached

A breached Hola Prime (Sim. Funded) account cannot be reset. To get funded again, pass a new Challenge.

ACC.2.1 When KYC applies

Identity verification (KYC) is required before you can access any funded-stage benefit. If you earn a Funded Account through a Pro or Prime Challenge, KYC and document checks must be completed and passed before the Funded Account is issued. If you buy a Direct Account, KYC must be completed immediately after purchase and before trading is enabled. A separate KYC verification interview applies before your first payout (PAY.9).

ACC.2.2 Mandatory; consequence of failure

KYC verification is mandatory. Failure to complete or to pass the required KYC verification results in closure of the applicable account(s) and the associated trader profile, with no eligibility for a refund of any fees paid.

ACC.2.3 Documents

Submit one valid proof of identity — government-issued ID, driver’s licence, permanent residence permit or passport — plus a clear selfie that matches it. Only original, unaltered and unexpired documents are accepted; photos of screens, edited images and expired documents are rejected. Only the account holder may complete KYC for an account; multiple individuals attempting verification for the same account is prohibited and may result in immediate termination.

ACC.2.4 Payout interview

Every trader completes a KYC verification interview before the first payout, and we may require a further interview at any later stage (PAY.9).

ACC.2.5 Competition interview

Every competition winner completes a KYC verification interview before claiming the reward of competition (AFF.2.6 Prizes).

ACC.2.6 Identity details

Your legal name, email and username can be changed only by contacting Support; they cannot be self-edited once your profile is created (GEN.6).

ACC.3.1 Locked-in choices

Your trading platform cannot be changed after purchase. Your payout cycle also cannot be changed once chosen (PAY.3).

ACC.4.1 Hola Prime One

The Hola Prime One Challenge was discontinued on 23 June 2026 at 07:30 EDT (11:30 UTC) and can no longer be purchased or joined.

ACC.4.2 Existing holders

Existing Hola Prime One accounts are unaffected and continue under their current terms.

ACC.4.3 1-Step Boost

The 1-Step Boost Challenge was discontinued on 1 September 2026 and can no longer be purchased or joined.

ACC.4.4 Existing Boost holders

Existing 1-Step Boost Challenge and Hola Prime (Sim. Funded) Accounts are unaffected and continue under the terms that applied when they were issued.

ACC.4.5 2-Step Prime X

The 2-Step Prime X Challenge was discontinued on 15 September 2026 and can no longer be purchased or joined.

ACC.4.6 Existing Prime X holders

Existing 2-Step Prime X Challenge and Hola Prime (Sim. Funded) Accounts are unaffected and continue under the terms that applied when they were issued, including the floating loss limit that applied to them.

ACC.5.1 What they are.

The 2-Step Fly Challenge consists of two phases, while the 1-Step Fly Challenge consists of one phase. After successfully passing the applicable challenge and completing the required review, traders receive access to a Hola Prime Sim. Funded Account. Direct Fly provides direct access to a Sim. Funded Account through two stages: Take-Off Mode and Turbo Mode.

ACC.5.2 Account sizes.

USD 10,000, USD 25,000, USD 50,000 and USD 100,000.

ACC.5.3 Getting started.

Login credentials are emailed straight after purchase. You can also view them in the ‘Account Overview’ tab of your dashboard by clicking the ‘Key’ icon.

ACC.5.4 Maximum Loss Limit (MLL).

The MLL structure differs by account type:

• 2-Step Fly Sim. Funded: Intraday trailing MLL that locks at 3% below the initial account balance.

• 1-Step Fly Sim. Funded: 4% intraday equity-based trailing MLL, which locks permanently at the initial account balance once it reaches that level.

• 1-Step Fly with Static MLL Add-On: Optional add-on purchased at the time of account purchase, providing a 3% static MLL in the Sim. Funded Account. It does not trail with profits.

• Direct Fly: 4% intraday equity-based trailing MLL, which locks permanently at the initial account balance once 2% Profit Milestone is achieved.

ACC.5.5 Direct Fly stages.

In Take-Off Mode, traders must achieve 2% profit on the initial account balance. Trading is then paused, and the first payout becomes available. This unlocks Turbo Mode, where trading is re-enabled and payouts can be requested anytime, without profit targets, payout thresholds or PTPs.

ACC.5.6 Nature of the Sim. Funded Account.

All Sim. Funded Accounts operate in a simulated trading environment, and transactions may or may not be placed with an external exchange, broker or liquidity provider.

ACC.5.7 Platforms.

The 2-Step Fly, 1-Step Fly and Direct Fly accounts are available on MatchTrader, MT5 and TradeLocker.