Eligibility & Account Access

ELG.1.1 Minimum age

You must be at least 18 — or older if your country’s legal minimum is higher — to buy a Hola Prime account.

ELG.1.2 Lawful participation

We do not provide services where doing so would break local law or regulation. Country restrictions are in ELG.2.

ELG.1.3 No documents to buy

You do not need any documents to purchase a Challenge. Identity verification and agreement signing happen before your Funded Account is enabled or as soon as you purchase a Direct account (ACC.2).

ELG.2.1 Company restrictions

Residents of restricted countries cannot use our services. The current list is in SCH.5.

ELG.2.2 Accessing from a restricted region

Logging in from a restricted region — directly or through a VPN routed through one — triggers a compliance review and, if it continues, account termination (ELG.3).

ELG.3.1 Your own devices only

Trade only from devices you personally own — desktop, laptop, tablet or mobile. Never trade from someone else’s device, and never let anyone else trade from yours — not even briefly, and not even family, friends or colleagues.

ELG.3.2 Networks

You may connect from different internet sources — home or office
Wi-Fi, mobile data, or public networks — as long as your login pattern looks like normal behaviour. Accessing your account or the platform from a restricted country or region, or using a VPN that routes through a restricted country, is strictly prohibited and will lead to account termination. If you trade through a VPS, it must use a static, dedicated IP address that is unique to your account and is not shared with any other client.

ELG.3.3 One person, one registration

Each participant may hold only one registered identity: one email address, one device identity and one consistent network identity. Multiple or duplicate registrations, and device sharing, can lead to immediate termination.

ELG.3.4 What we monitor

To protect fairness we may review: multiple accounts on the same IP or network, logins showing impossible location jumps, and devices linked to several traders. We may assign your device a unique Computer Identifier (CID) to confirm the account is operated by its registered owner.

ELG.3.5 Travelling

International travel can trigger a compliance review because your IP location changes. If asked, provide your travel details or supporting documents within the stated timeframe so we can confirm the access is legitimate.

ELG.3.6 Cooperate with reviews

If we detect irregular activity, the account can be breached directly. We may email you (from an official address) asking for information or documents; reply within the stated timeframe or the account may be terminated.

ELG.4.1 Buy as many challenges as you like

There is no limit on the number of Challenges you can purchase.

ELG.4.2 Capital cap

Your total funded capital allocation across all Funded Accounts — earned or Direct — is capped at USD 400,000. At the cap, wait for an active account to close before activating another.

ELG.4.3 Account-size limits

Within your allocation limit you may hold either two USD 100,000 accounts or one USD 200,000 account. USD 50,000 accounts are capped at four. There is no restriction on the number of accounts in other sizes, and none on Challenge accounts (ELG.4.1).

ELG.4.4 Country-specific cap

For traders resident in Botswana, Cambodia, Indonesia, Israel, Jamaica, Kazakhstan, Malaysia, Mongolia, Mozambique, Nigeria and Thailand, the maximum funded capital allocation is USD 90,000 in place of the USD 400,000 cap.

ELG.4.5 Combined cap

If you hold both Forex and Futures accounts, your combined allocation is capped at USD 800,000. Trading only one category keeps that category’s standard cap.

ELG.4.6 Direct active limit

You may own more than two Direct Accounts, but only two can be actively traded at a time. A third can be traded only after an active one is breached or closed.

ELG.4.7 No gaming the cap

Using multiple registrations to exceed your allocation is prohibited. If we find the same strategy traded identically across accounts beyond the permitted allocation, all of those accounts may be suspended (PTP.11).

ELG.4.8 Bigger numbers you may have seen

The Scaling Programme can grow one account’s balance to USD 4,000,000 (GRW.1), and Prime Circle can raise your Forex allocation to USD 1,000,000 (GRW.4). Those are separate programmes — they do not change the standard caps above.